Privacy Policy
This privacy policy sets out how Decisyon, Inc. uses and protects any information that you give Decisyon, Inc. when you use this website. Decisyon, Inc. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Decisyon, Inc. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- Name and job title
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping
- We may use the information to improve our products and services
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file placed on your device when you visit a website. Cookies that are strictly necessary for the site to work are always on. Everything else only runs after you accept it in our cookie banner, and you can change or withdraw your choice at any time using the Cookie settings link in the footer of every page. Withdrawing consent stops future collection; it does not undo data already collected.
We use the following services, grouped by the consent category that controls them:
- Analytics — Google Analytics 4 (Google LLC). Measures page views, traffic sources and how the site is used. Cookies include _ga and ga*.
- Analytics — HubSpot (HubSpot, Inc.). Recognises returning visitors and links form submissions to a visit so we can follow up on enquiries. Cookies include __hstc, hubspotutk, __hssc and __hssrc.
- Advertising — LinkedIn Insight Tag (LinkedIn Corporation). Measures the results of our LinkedIn advertising and supports audience matching. Cookies include li_sugr, bcookie, lidc and UserMatchHistory.
- Strictly necessary — Decisyon AI chat assistant. Stores an anonymous browser identifier and conversation history so the on-site assistant can continue your conversation. If you choose to share contact details, we send those details and the conversation context to our sales team and customer relationship system.
These providers act as our processors or, for advertising, as independent controllers, and may process data in the United States. We do not sell your personal information. If you are in the EEA or UK, we rely on your consent for analytics and advertising cookies; strictly necessary cookies rely on our legitimate interest in operating the site. You can also set most browsers to refuse cookies, though parts of the site may then not work as intended.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on please contact us.