Frequently Asked Questions

Decisyon is the AI-Powered System of Execution for Manufacturing. It builds an AI Workforce — always-on specialist AI agents that coordinate daily operations, root-cause problem solving, and predictive maintenance across plants. The platform is called the Decisyon Digital Factory.

It's the layer that turns manufacturing insight into action. Where MES records and dashboards report, Decisyon coordinates the next step — detect the deviation, prescribe the fix, assign the owner, track the close-out — across plants, lines, and shifts.

The gap between knowing what's wrong and consistently getting it fixed. Operational intelligence has advanced dramatically — operational execution has not. Problems recur, knowledge is lost between shifts, and corrective actions are inconsistent. Decisyon exists to close that gap.

An always-on team of specialist AI agents — Meeting Sense, Meeting Insight, Fix Finder, Deep Find, Compliance Manager — that monitor operations, reason over industrial intelligence, recommend the next best action, coordinate work, and increasingly automate operational execution across plants and shifts.

Decisyon's platform is used across industries such as Food & Beverage, Consumer Packaged Goods, Pharmaceutical, Industrial, and Energy. Customers include global leaders like Schneider Electric, ABB, SKF, and Stevanato Group.

Decisyon addresses key manufacturing challenges, including:

• Low OEE and hidden productivity losses
• Manual, disconnected daily meetings
• Unplanned downtime and reactive maintenance
• Data silos and slow decision cycles
• Costly and time-consuming compliance reporting

Most platforms tell you what's wrong. Decisyon's AI Workforce gets it fixed through coordinated execution. The AI Workforce is an always-on team of specialist AI agents that does the prep, the chase, and the paperwork — so your people can run the line. Where traditional systems stop at dashboards or single-purpose modules, Decisyon unifies integration, contextualization, and action: signals come in, decisions go out, and the work is tracked to close inside the same screen it was found.

It means combining industrial data, analytics, and agentic AI technologies to automate decisions and optimize manufacturing processes. Decisyon's solutions use generative AI agents, predictive analytics, and digital twins to monitor, predict, and prescribe actions that enhance performance, quality, and efficiency.

AI agents are intelligent software components embedded in the Decisyon ecosystem that perform autonomous or semi-autonomous tasks. The AI Workforce includes:

• Meeting Sense: captures and summarizes operational discussions.
• Meeting Insight: identifies trends and recurring operational issues.
• Fix Finder: identifies root causes and recommends corrective actions.
• Deep Find: searches operational knowledge across plants, sites, and historical records.
• Compliance Manager: ensures that all processes and regulations are met and alerts of non-compliance.

Decisyon continuously collects sensor data, applies predictive models to anticipate failures, and automatically generates or assigns maintenance tasks, reducing downtime and increasing asset reliability.

Predictive AI forecasts potential issues before they occur. Prescriptive AI goes a step further, recommending and executing the optimal response, creating a closed-loop system that bridges insight and action.

All AI-generated recommendations go through human-in-the-loop validation. Supervisors can approve or adjust proposed actions, ensuring transparency, traceability, and compliance with corporate and regulatory standards.

Decisyon integrates LLMs and proprietary AI models to interpret manufacturing data, generate insights, and recommend optimizations. Generative AI also accelerates app creation, documentation, and test generation within the Decisyon App Composer™ environment.

Yes. Decisyon integrates AI and machine learning models to predict failures, recommend actions, and optimize production schedules. Users can also embed their own models directly within the platform's workflows. It also offers many autonomous AI Agents to get routine tasks automated and executed.

Customers typically achieve measurable results within months, such as:

• 20–30% improvement in OEE
• 15–25% reduction in downtime
• 10–20% increase in throughput
• Faster decision cycles and improved collaboration

Yes. Decisyon's architecture supports multi-plant, multi-language, and multi-time-zone deployments. It enables global manufacturers to standardize and replicate best practices across sites while maintaining local flexibility.

By eliminating data silos, manual reporting, and reactive processes, Decisyon saves both time and resources. Its real-time AI insights allow teams to act immediately on deviations—reducing waste, optimizing assets, and improving OEE. Automated AI Agents further enhance efficiency by removing repetitive tasks and accelerating decision cycles.

Customers typically achieve measurable ROI within 3–6 months, attributable to reductions in downtime, scrap, and unplanned maintenance, along with improvements in throughput and quality. On average, customers realize a 15x cash-on-cash return within the first year.

Traditional MES systems focus on recording and tracking production data. Decisyon goes beyond that — it interprets data through AI agents, predicts outcomes, and prescribes actions to improve KPIs in real time. It bridges IT and OT, empowering teams to act faster and smarter.

Decisyon offers:

• Decisyon App Composer™ (DAC) is a next-generation AI-agentic low-code no-code platform for building, deploying, and orchestrating industrial applications.
• Decisyon Digital Factory (DDF) is a suite of ready-to-use, modular applications such as Lean Operations Optimizer (LOOP), Agentic MES, and Predictive Maintenance, all built on DAC to accelerate ROI and operational improvement.
• Lean Operations Optimizer (LOOP): an integrated solution that combines Lean methodologies, real-time plant data, and AI insights to improve productivity and reduce losses.
• Agentic MES: an adaptable, AI-enhanced Manufacturing Execution System that optimizes operations and quality at the line level.
• Predictive Maintenance: AI-driven modules that detect anomalies, predict failures, and recommend maintenance actions before downtime occurs.
• Decisyon Smart Gateway (DSG): an edge-level IIoT connector that integrates PLC, SCADA, and MES systems with cloud and AI analytics.

Absolutely. Decisyon App Composer™ allows customers and partners to design, build, and deploy their own AI-powered manufacturing applications quickly, without needing deep coding skills.

Yes. Decisyon collaborates with global partners for system integration, reselling, AI innovation, and customer support, ensuring localized expertise and scalability.

Customers can request a personalized demo directly through our contact page. Our experts will tailor the session to their operational context and demonstrate how our products deliver measurable results.

Yes. Many customers begin with a pilot (for example, one production line or plant area) to validate results before scaling enterprise-wide. The same deployment can later expand seamlessly without rework.

Our pricing model is flexible and based on deployment scope (e.g., plants, lines, and connected assets). Our vertical applications (like LOOP or Agentic MES) are licensed as modular packages, enabling customers to start small and scale easily.

Yes. Our solutions support GDPR and ISO 9001 standards. Every workflow maintains traceability, versioning, and evidence trails to simplify audits. If you require further details or a copy of Decisyon's ISO 9001 certificate, contact us.

Decisyon follows enterprise-grade security protocols, including role-based access control (RBAC), encryption, and secure APIs. It complies with leading industrial cybersecurity standards and customer data-sovereignty requirements.