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No Adverse Reaction Here: Pharma Plant Unifies Production Operations

The customer, a multinational pharma manufacturer that produces innovative drugs, reports significant cost savings and improvements in plant operations as a result of implementing the Decisyon Digital Factory solution.


The Challenge

Our customer, an innovative drug manufacturer, required forward-thinking to implement a unified solution that would increase the efficiency of its manufacturing operations. Like many pharma manufacturing plants that hadn't fully digitized their operations, the company found that direct communication between its departments, plant floor managers, and management was an ongoing challenge. As an example, the customer’s management operations department wanted to improve the existing production processes with a more digital and collaborative flow of information, and painlessly connect plant systems to streamline information flows and integrate plant operations. That required connecting ERP, MES, SCADA, LIMS, and MHS systems as well as legacy systems, financial data, energy data and unstructured data. They needed to capture detailed data from the shop floor in real time, in order to proactively resolve any issues. The pharma company envisioned a solution where it could use data analysis, visual presentation, and “what if” scenarios to rapidly make decisions, then execute those decisions directly back into plant processes to achieve the desired outcome.

The Solution

The Decisyon Digital Factory solution spans multiple facilities, integrating plant operations across disparate systems and processes. The solution’s main workspace is a “virtual control room” that provides a single point of management and control for all manufacturing operations. The virtual control room is driven by data and systems from multiple plants and facilities, visualized on a series of pages representing different manufacturing areas.

Using the Decisyon solution, managers and operators can leverage all of the structured and unstructured data coming from the existing systems and from the field within a unified environment. Decisyon Digital Factory digitally reproduces the entire production value chain from planning to shipping while controlling quality, warehousing, packaging, and other steps in the supply chain and manufacturing process. If a problem arises, the team collaborates around specific data points and makes decisions quickly using the solution’s built-in tools to analyze data and perform “what if” simulations.

The team can easily share information across all stages of operations, as well as automatically schedule and execute plant processes, operations, and problem resolution in a native collaboration environment.

The Results

The pharma customer reports significant cost savings and improvements in plant operations as a result of implementing the DAC solution. The company has realized major benefits such as:

  • Improved operational communication: Achieved through in-context collaboration, reducing the need for phone calls, emails, and meetings between operators, managers, and departments
  • A comprehensive view of its entire operation: Yielding better decisions, improved processes, and better risk management
  • Reduced cost: Achieved through automated data collection and more timely intervention when issues arise

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